Order status
Yuzu status
How long production is actually taking right now, measured from real orders, plus the factory holidays that slow it down.
Shipping times by countryProduction time
Average number of working days from payment received to your preview photos going out, weekends and factory holidays excluded. If you asked for changes after placing your order, expect longer.
Production pauses during factory holidays. They don't count as working days, so check the schedule before counting.
Factory holidays
We keep taking orders all year round, but processing and shipping slow down at these times.
National Day
1 Oct 26 → 7 Oct 26
Mid-Autumn Festival
25 Sep 26 → 27 Sep 26
Factory Relocation
5 Aug 26 → 15 Aug 26
Waiting on an order?
Track it from your account, or check the FAQ for what each status means.